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Support Policy

This section details all NTT DATA eva® product support services included in the subscription
This section of the eva® documentation and support portal details all the information relating to:
  • Different levels of support, uptime, and SLA are offered to customers.
  • SLAs and credits.
  • Severity levels and support offered by eva® and considerations for customers.
  • Services for out-of-support versions.
  • Version lifecycle information.