Lifecycle Policy

Last modified: May 13, 2024.

The lifecycle schedules below are part of Syntphony Conversational AI's Support Policies. They include Major and Minor Releases of Server version and that have reached their end-of-life date in the past 2 years.

Syntphony Conversational AI Server Edition

Server 2.x

Release	Release Date	End of Life Date
server 2.3	January 2020	December 2021
server 2.4	July 2020	June 2022 (currently only Legacy support)

Server 3.3

Release	Release Date	End of Life Date
server 3.3.0	March 2021	February 2023
server 3.3.1	April 2021	March 2023 (currently only Legacy support)

*Previous Stable

Server 3.4

Release	Release Date	End of Life Date
server 3.4.0	August 2021	July 2023
server 3.4.1	May 2022	April 2024

Syntphony Conversational AI Cloud

Cloud edition always runs the stable version of Syntphony Conversational AI.

Release	Release Date
cloud - 4.0	July 2022
cloud - 4.1.1	October 2022
cloud - 4.2	March 2023
cloud - 4.3	August 2023
cloud - 4.4	October 2023
cloud - 4.5	February 2024	https://docs.eva.bot/user-guide

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Framework Agreement for contracting EMEAL NTT DATA products November 23_ro.pdf

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