User Guide
eva 3.3.1
eva 3.3.1
  • Home and Support
  • What's new
  • Changelog
  • Using eva
    • Overview
      • Virtual Agents
      • Main Concepts of eva
      • Glossary
    • Developing virtual agents
      • Quick Start with eva
      • Dialog Flows
      • Dialog Cells
        • Intent Cells
        • Entity Cells
        • Answer Cells
        • Service Cells
        • Input Cells
        • Jump Cells
        • End Cells
      • Training task
      • Create and manage users
    • Channels
    • Testing Virtual Agents
      • Test a virtual agent
      • Automated Test
    • Natural Language
      • eva NLP
      • Training with eva NLP
      • Training with eva Automated Learning
      • Using other NLP engines
    • Analytics
      • External analytics platforms
    • Experience
      • Context Management
    • Advanced Options
      • Parameters
    • How Tos
      • Videos
  • for technicians
    • API Guidelines
      • Conversation API
      • Cloner API
      • Integrating Existing Channels
      • Webhooks
    • Supported/verified third-party software
    • Appendices
    • Data Extraction
Powered by GitBook
On this page

Was this helpful?

  1. Using eva
  2. Developing virtual agents
  3. Dialog Cells

End Cells

PreviousJump CellsNextTraining task

Last updated 3 years ago

Was this helpful?

The End Cell acts as a period. When placing this cell, the virtual agent stops talking at that point. It will only take back the dialogue if the user (the virtual agent’s interlocutor) interacts.

The End Cell is always used in Jump Flows, never in the User Journey

“Why?”, you can ask yourself. Simple: because User Flow is a kind of the main menu, the guiding thread that takes the user to a series of actions. And these actions are conducted through complementary flows, in other words, the Jump Flows.

A good use case example is applying the End Cell after a Service Error message (as long as it is in a Jump Flow). The End Cell will avoid the user from running an infinite loop in a dialogue.