Parameters
With eva, you can create and manage variables in responses through the parameters
If you have to change eva’s behavior, you can create new system parameters. A parameter is a value that is added to configure software behavior. Here, a developer can insert any value to change how eva behaves.
To create a parameter, first click on the “create parameter” button. Then, a card will appear. Insert the parameter key, value and, if you desire, a description. Then, click “save”. You can enable and disable any parameter later.
In the parameter tab, you can also set the minimum confidence score for the NLP and Automated Learning.
In a NLP, this is a minimum level of certainty that an intent corresponds to what a user is saying. In the Automated Learning, it is the minimum level of certainty that the answer being delivered corresponds to what the user is asking. If the confidence score is below the value set, a not expected answer will be delivered. You can set the value by moving the bar.
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