Jump Cells
The jump function allows you to go from the last created cell to any other cell in a flow and continue from there or run a completely different flow in the space of two cells.It’s very simple: after clicking the Jump icon, choose if you want to jump to a cell in the flow you are editing or if you want to jump to a cell in another flow.
If you want to jump to a cell in the flow you are editing, just select the cell you want to jump to. After you pick the cell you want to jump to, you will have to confirm it. When you jump, the flow continues on the cells that come after the destination. Important:
You cannot jump to a non-existent cell
You have to create the cell you want to jump before the jump, not after
Jump to Other Flows
You can also jump to other flows, as long as they are jump and user journey flows. To do so, select “other” in the jump selection.
After that, a modal will open, so you can select a flow (as shown in the image below). You can select from the last created or look for a flow. When you do this, the whole other flow is executed from the beginning to the end.
If you jump to a user journey flow, its first cell (an Intent) is ignored. If you need to use it, put it on the origin flow before the jump.
To check the flow where the jump arrives, click on the “view flow” button over the jump cell (the eye icon). Then, you will be taken to the destination flow (as shown in the image above).
Important Considerations:
If your destination is a jump flow, you can choose to not return to the origin flow by selecting the “end” cell after the last cell.
After the flow ends, it returns by default to the previous flow at the jump point and continues from there.
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