Parameters
With eva, you can create and manage variables in responses through the parameters
The Parameters page can be accessed through the side menu.
If you have to change eva’s behavior, you can create new system parameters. A Parameter is a value that is added to configure software behavior. Here, a developer can insert any value to change how eva behaves.
To create a Parameter, first click on “Create parameter”. Then, a card will appear. Insert the parameter key, value, and a description, if that's the case. Click “save”. You can enable and disable a parameter any time.
In the Parameter tab, you can also set the minimum confidence score for the NLP.
In a NLP, this is a minimum level of certainty that an intent corresponds to what a user is saying. If the confidence score is below the value set, a Not Expected answer (idk) is delivered. You can set the value by moving the bar or typing a value.
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