Analytics
eva allows you to connect to dashboard tools to analyze your virtual agent's performance
Metrics will help you understand if the virtual agent is successfully performing the conversations you have designed and achieving your business goals.
Drop-off points, engagement rates, accuracy, total users, and other data are vital to analyze the performance of your virtual agent. By understanding these patterns, you can make data-driven decisions to enhance the user experience and achieve your goals more effectively.
eva has its own Dashboard and also allows integration with external dashboard analytics tools. Learn more:
DashboardsExternal analytics platformsLast updated
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