Assist Answer
A quick and efficient way to enhance your answers with the power of generative AI
Last updated
A quick and efficient way to enhance your answers with the power of generative AI
Last updated
Answer Assist offers a range of options, including generating content, improving writing, correcting pronunciation and grammar, shortening or lengthening text, and changing the tone of voice.
You can input a context and, if desired, specify the tone you want (e.g., friendly, bold), and the AI will provide a preview.
The Answer Cell lets you leverage the potential of generative AI to quickly build and improve the virtual agent answers. With one single click you can:
Generate Content
Improve writing
Shorten text
Expand text
Fix spelling and grammar
Change voice tone
Enabling this feature may result in additional costs for each new request. Go to Extensions to enable it. Learn more
Click on the eva AI button to open a modal where you can provide additional details to generate a content.
You'll find the following fields:
Context: Write a simple instruction and eva will handle the rest. Learn how to create effective prompts for more reliable results.
Tone (optional): Set a tone for the generation, e.g. friendly, bold, adventurous, etc. You can even name a celebrity, and the AI will simulate how that person would respond.
Preview: In this field, you can preview the generated content. If it meets your requirements, click Add Answer. If you wish to regenerate the content, make changes to the Context and Tone fields.
The content will be generated in the virtual agent's main language, unless you specify otherwise in your instructions under Context.
Please note that the Preview field is non editable. If you want to edit the content, add the text to the answer cell and then edit it in the text field.
Keep in mind that the answer may have slight variations when delivered to the user, which adds dynamism to the conversation.
The prompts you enter in the Context field won't be saved once you add the generated content to the Answer cell.
After generating your text, explore these additional options to enhance the content:
Improve writing
Shorten text
Expand text
Fix spelling and grammar
Change tone
Except for the first option, for generating content, all the other options listed above come with pre-configured settings that allow you to customize content with just one click.
When using this feature, you may occasionally wish to revert to a previous generation. Click Undo to step back and Redo to move forward in the process.
