User Guide
eva 3.4.1
eva 3.4.1
  • Home and Support
  • What's new
  • Changelog
  • Using eva
    • Overview
      • Virtual Agents
      • Main Concepts of eva
      • Glossary
    • Developing virtual agents
      • Quick Start with eva
      • Dialog Flows
      • Dialog Cells
        • Intent Cells
        • Entity Cells
        • Answer Cells
        • Service Cells
        • Input Cells
        • Jump Cells
        • End Cells
        • Code Cells
        • Rule Cells
      • Training task
      • Export and import agents
      • Create virtual agents from templates
      • Create and manage users
    • Channels
      • Integrating Existing Channels
    • Testing Virtual Agents
      • Test a virtual agent
      • Automated Test
    • Natural Language
      • eva NLP
      • Training with eva NLP
      • Training with eva Automated Learning
      • Using other NLP engines
    • Analytics
      • External analytics platforms
    • Experience
      • Context Management
    • Advanced Options
      • Parameters
      • Intent Navigator
      • PII Data masking
    • How Tos
      • Creating variable answers with Code and Rule cells
      • Videos
  • for technicians
    • eva server Installation guide
    • API Guidelines
      • Conversation API
      • Cloner API
      • Webhooks
    • Supported/verified third-party software
    • Appendices
    • Data Extraction
Powered by GitBook
On this page
  1. Using eva
  2. Analytics

External analytics platforms

PreviousAnalyticsNextExperience

Last updated 3 years ago

eva supports external tools to monitor the virtual agent's performance, like Dashbot.io.

Steps to integrate Dashbot for a eva virtual agent

First, create an account on Dashbot to create an application.

Then, you can follow these steps (see video below):

  1. Fill in the information about the virtual agent’s name, category, and product status. Make sure to select the “Universal” option on the field platform.

  2. Copy the API key generated.

  3. Then, on the eva platform, go to the virtual agent you want to connect to.

  4. Select the option “edit” .

  5. Enable the option to integrate with the virtual agent analytics platform.

  6. Once you have enabled it, you'll write "dashbot:" on the field and then paste the API key right after it (for ex: dashbot:apikey).

  7. Go back to Dashbot and click “Verify”.

  8. Now, you can start monitoring your virtual agent through Dashbot.

Enable the button "Do you want to integrate a bot analytics platform"