Dashboard

The Dashboard API handles large data for the purpose of customer usage analytics.

PreviousChannel NextDialog Manager

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#144: 4.5 - Gen AI (KAI, Rephrase, Assist) + What's New (Notifications)

Change request updated 1 year ago

Acquires the dashboards' configurations and availability summary. Should be called on dashboard opening.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/summary HTTP/1.1
Host: 
Accept: */*

{
  "hasData": true,
  "firstDataSet": "2025-04-27T11:43:05.684Z"
}

Acquires the configurations and rules to present in the request report prompts for conversations.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/messages/report_configurations HTTP/1.1
Host: 
Accept: */*

{
  "maxSample": 1,
  "availableExportTypes": [
    "text"
  ]
}

Acquires the configurations and rules to present in the request report prompts for conversations.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/conversations/report_configurations HTTP/1.1
Host: 
Accept: */*

{
  "maxSample": 1,
  "availableExportTypes": [
    "text"
  ]
}

Fetches information regarding Conversations traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/conversations?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "resource": "ANALYTIC_CONVERSATION",
  "periodOverview": {
    "totalAmount": 1,
    "hasRelativeData": true,
    "relativeIncrease": 1,
    "hasIncreased": true,
    "relativeStartDate": "2025-04-27T11:43:05.684Z",
    "relativeEndDate": "2025-04-27T11:43:05.684Z"
  },
  "channelAnalytics": [
    {
      "channelType": "text",
      "channelName": "text",
      "hours": [
        {
          "date": "2025-04-27T11:43:05.684Z",
          "value": 1
        }
      ],
      "days": [
        {
          "date": "2025-04-27T11:43:05.684Z",
          "value": 1
        }
      ],
      "weeks": [
        {
          "monthDate": "2025-04-27T11:43:05.684Z",
          "weekNumber": 1,
          "value": 1
        }
      ],
      "months": [
        {
          "date": "2025-04-27T11:43:05.684Z",
          "value": 1
        }
      ]
    }
  ]
}

Fetches information regarding messages traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/messages?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "resource": "ANALYTIC_CONVERSATION",
  "periodOverview": {
    "totalAmount": 1,
    "hasRelativeData": true,
    "relativeIncrease": 1,
    "hasIncreased": true,
    "relativeStartDate": "2025-04-27T11:43:05.684Z",
    "relativeEndDate": "2025-04-27T11:43:05.684Z"
  },
  "trafficAnalyticsDTO": {
    "hours": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "days": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "weeks": [
      {
        "monthDate": "2025-04-27T11:43:05.684Z",
        "weekNumber": 1,
        "value": 1
      }
    ],
    "months": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "averageHoursValue": 1,
    "averageDaysValue": 1,
    "averageWeeksValue": 1,
    "averageMonthsValue": 1
  }
}

Fetches information regarding users traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/users?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "resource": "ANALYTIC_CONVERSATION",
  "periodOverview": {
    "totalAmount": 1,
    "hasRelativeData": true,
    "relativeIncrease": 1,
    "hasIncreased": true,
    "relativeStartDate": "2025-04-27T11:43:05.684Z",
    "relativeEndDate": "2025-04-27T11:43:05.684Z"
  },
  "trafficAnalyticsDTO": {
    "hours": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "days": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "weeks": [
      {
        "monthDate": "2025-04-27T11:43:05.684Z",
        "weekNumber": 1,
        "value": 1
      }
    ],
    "months": [
      {
        "date": "2025-04-27T11:43:05.684Z",
        "value": 1
      }
    ],
    "averageHoursValue": 1,
    "averageDaysValue": 1,
    "averageWeeksValue": 1,
    "averageMonthsValue": 1
  }
}

Acquires the accuracy for analytics into this bot, considering the range of dates and specified channels.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/accuracy?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "rateCurrent": 1,
  "ratePrevious": 1,
  "hasIncreased": true,
  "relativeIncrease": 1,
  "relativeStartDate": "2025-04-27T11:43:05.684Z",
  "relativeEndDate": "2025-04-27T11:43:05.684Z"
}

Fetches data for a stacked Graph. In this instance, Top 10 used intents.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/stacking/intents?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "resource": "ANALYTIC_INTENTS",
  "channelList": [
    {
      "name": "text",
      "topicBreakdown": [
        {
          "name": "text",
          "channelValue": 1,
          "totalValue": 1
        }
      ]
    }
  ]
}

Searches and paginates through conversations started by our users, according to the current filters.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Query parameters

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

searchBystringOptional

Type of search filter being applied on this query. Possible fields are: [SESSION_CODE, BUSINESS_KEY, FLOW]

searchTermstringOptional

Term being searched according to the searchBy filter.

pageinteger · int32Required

Current page, starting at 1

Default: 1Example: 1

sizeinteger · int32Required

Size of the page

Default: 5Example: 1

orderBystringOptional

Criteria to order result, defaulted to conversationStartedAt. Possible fields include satisfaction, userMessages, flowsTravelled, conversationStartedAt and duration.

Default: conversationStartedAt

directionstringOptional

Order direction(ASC/DESC), defaulted to DESC

Default: DESC

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/conversations/list?startDate=text&endDate=text&startHour=1&endHour=1&page=1&size=1 HTTP/1.1
Host: 
Accept: */*

{
  "totalPages": 1,
  "totalElements": 1,
  "pageable": {
    "pageNumber": 1,
    "pageSize": 1,
    "paged": true,
    "unpaged": true,
    "sort": {
      "sorted": true,
      "unsorted": true,
      "empty": true
    },
    "offset": 1
  },
  "numberOfElements": 1,
  "first": true,
  "last": true,
  "sort": {
    "sorted": true,
    "unsorted": true,
    "empty": true
  },
  "size": 1,
  "content": [
    {
      "sessionCode": "text",
      "businessKey": "text",
      "userMessage": "text",
      "satisfaction": 1,
      "userMessages": 1,
      "flowsTravelled": 1,
      "flowsTravelledNames": [
        "text"
      ],
      "conversationStartedAt": "text",
      "durationInSeconds": 1,
      "channel": {
        "uuid": "text",
        "botUuid": "text",
        "name": "text",
        "description": "text",
        "channelType": {
          "id": 1,
          "name": "text",
          "image": "text",
          "channelClassification": {
            "id": 1,
            "name": "text"
          }
        }
      },
      "tags": [
        "text"
      ]
    }
  ],
  "number": 1,
  "empty": true
}

Acquires all messages executed within a specified conversation.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Query parameters

sessionCodestringRequired

Session Code of the conversation

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/conversations/details?sessionCode=text HTTP/1.1
Host: 
Accept: */*

{
  "sessionCode": "text",
  "startedAt": "text",
  "channel": {
    "uuid": "text",
    "botUuid": "text",
    "name": "text",
    "description": "text",
    "channelType": {
      "id": 1,
      "name": "text",
      "image": "text",
      "channelClassification": {
        "id": 1,
        "name": "text"
      }
    }
  },
  "messages": [
    {
      "messageId": "text",
      "content": "text",
      "isNe": true,
      "intent": "text",
      "type": "CAROUSEL",
      "buttons": [
        {
          "name": "text",
          "value": "text",
          "action": "text"
        }
      ],
      "entities": [
        "text"
      ],
      "nlpResponses": [
        {
          "responseType": "INTENT",
          "paragraphNumber": 1,
          "responseName": "text"
        }
      ],
      "hasButton": true,
      "createdAt": "text"
    }
  ]
}

Requests the creation of a report in the Reports section, with the full content of a conversation.

post

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Query parameters

sessionCodestringRequired

Session Code of the conversation

Responses

post

POST /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/conversations/details/request_report?sessionCode=text HTTP/1.1
Host: 
Accept: */*

No content

Fetches data for a stacked Graph. In this instance, Top 10 accessed flows.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose entities you are searching

Query parameters

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/dashboard/stacking/flows?startDate=text&endDate=text&startHour=1&endHour=1 HTTP/1.1
Host: 
Accept: */*

{
  "resource": "ANALYTIC_INTENTS",
  "channelList": [
    {
      "name": "text",
      "topicBreakdown": [
        {
          "name": "text",
          "channelValue": 1,
          "totalValue": 1
        }
      ]
    }
  ]
}

Searches and paginates through messages sent by our users, according to the current filters.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose messages you are searching

Query parameters

startDatestringRequired

Date this search starts at, including itself, at ISO format.

endDatestringRequired

Date this search ends at, including itself, at ISO format.

startHourinteger · int32Required

Interval being searched starting hour. Value is 0 if unfiltered.

Default: 0

endHourinteger · int32Required

Interval being searched ending hour. Value is 23 if unfiltered.

Default: 23

channelUUIDsstringOptional

A comma-separated String containing ALL channelUuids to filter. If empty, all are used instead.

Default: ""

searchBystringOptional

Type of search filter being applied on this query. Possible fields are: [SESSION_CODE, INTENT, ENTITY, DOCUMENT, QUESTION]

searchTermstringOptional

Term being searched according to the searchBy filter.

pageinteger · int32Required

Current page, starting at 1

Default: 1Example: 1

sizeinteger · int32Required

Size of the page

Default: 5Example: 1

orderBystringOptional

Criteria to order result, defaulted to deliveredAt. Possible fields include confidence and deliveredAt.

Default: deliveredAt

directionstringOptional

Order direction(ASC/DESC), defaulted to DESC

Default: DESC

nlpResponsesstringOptional

A comma-separated String containing ALL nlpResponseFilters to filter. Those may be one of: [FOUND, NONE, ALL]

Default: ALL

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/messages/list?startDate=text&endDate=text&startHour=1&endHour=1&page=1&size=1 HTTP/1.1
Host: 
Accept: */*

{
  "totalPages": 1,
  "totalElements": 1,
  "pageable": {
    "pageNumber": 1,
    "pageSize": 1,
    "paged": true,
    "unpaged": true,
    "sort": {
      "sorted": true,
      "unsorted": true,
      "empty": true
    },
    "offset": 1
  },
  "numberOfElements": 1,
  "first": true,
  "last": true,
  "sort": {
    "sorted": true,
    "unsorted": true,
    "empty": true
  },
  "size": 1,
  "content": [
    {
      "messageId": "text",
      "messageText": "text",
      "sessionCode": "text",
      "businessKey": "text",
      "minimumConfidenceAchieved": true,
      "confidence": 1,
      "nlpResponses": [
        {
          "responseType": "INTENT",
          "paragraphNumber": 1,
          "responseName": "text"
        }
      ],
      "answerNames": [
        "text"
      ],
      "answerTexts": [
        "text"
      ],
      "answerButtons": [
        "text"
      ],
      "deliveredAt": "text",
      "channel": {
        "uuid": "text",
        "botUuid": "text",
        "name": "text",
        "description": "text",
        "channelType": {
          "id": 1,
          "name": "text",
          "image": "text",
          "channelClassification": {
            "id": 1,
            "name": "text"
          }
        }
      },
      "tags": [
        "text"
      ]
    }
  ],
  "number": 1,
  "empty": true
}

Searches and paginates through messages sent by our users, according to the current filters.

get

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose messages you are searching

Query parameters

pageinteger · int32Required

Current page, starting at 1

Default: 1Example: 1

sizeinteger · int32Required

Size of the page

Default: 5Example: 1

Responses

get

GET /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/reports/list?page=1&size=1 HTTP/1.1
Host: 
Accept: */*

{
  "totalPages": 1,
  "totalElements": 1,
  "pageable": {
    "pageNumber": 1,
    "pageSize": 1,
    "paged": true,
    "unpaged": true,
    "sort": {
      "sorted": true,
      "unsorted": true,
      "empty": true
    },
    "offset": 1
  },
  "numberOfElements": 1,
  "first": true,
  "last": true,
  "sort": {
    "sorted": true,
    "unsorted": true,
    "empty": true
  },
  "size": 1,
  "content": [
    {
      "fileName": "text",
      "createdAt": "text",
      "fileUrl": "text",
      "reportType": "GROUPED_MESSAGES"
    }
  ],
  "number": 1,
  "empty": true
}

Requests the creation of a report in the Reports section, according to sent parameters.

post

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Body

Body containing the properties to use in this report

startDatestring · date-timeOptional

Starting date of the report range, including itself, in ISO-8601 format (yyyy-MM-dd'T'HH:mm:ss.SSS'Z')

endDatestring · date-timeOptional

Ending date of the report range, including itself, in ISO-8601 format (yyyy-MM-dd'T'HH:mm:ss.SSS'Z')

startHourinteger · int32Optional

Starting hour of the report range, from 0 to 23. Hour sent is included in the report.

endHourinteger · int32Optional

Ending hour of the report range, from 0 to 23. Hour sent is included in the report.

channelUuidsstringOptional

A list of all channelUuids in the report, comma separated.

sampleSizeinteger · int32Optional

Capping ammount of items to be used in the report.

reportTypestring · enumOptional

The report sorting type

Possible values:

filterFieldstringOptional

Optional filter field name being queried at the page currently.

filterTermstringOptional

Optional filter field value being queried at the page currently.

Responses

post

POST /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/conversations/request_report HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
Content-Length: 203

{
  "startDate": "2025-04-27T11:43:05.684Z",
  "endDate": "2025-04-27T11:43:05.684Z",
  "startHour": 1,
  "endHour": 1,
  "channelUuids": "text",
  "sampleSize": 1,
  "reportType": "RANDOM",
  "filterField": "text",
  "filterTerm": "text"
}

No content

Requests the creation of a report in the Reports section, according to sent parameters.

post

Path parameters

orgUUIDstringRequired

A valid uuid of an organization

envUUIDstringRequired

A valid uuid of an environment

botUUIDstringRequired

The UUID of the bot whose conversations you are searching

Body

Body containing the properties to use in this report

startDatestring · date-timeOptional

Starting date of the report range, including itself, in ISO-8601 format (yyyy-MM-dd'T'HH:mm:ss.SSS'Z')

endDatestring · date-timeOptional

Ending date of the report range, including itself, in ISO-8601 format (yyyy-MM-dd'T'HH:mm:ss.SSS'Z')

startHourinteger · int32Optional

Starting hour of the report range, from 0 to 23. Hour sent is included in the report.

endHourinteger · int32Optional

Ending hour of the report range, from 0 to 23. Hour sent is included in the report.

channelUuidsstringOptional

A list of all channelUuids in the report, comma separated.

sampleSizeinteger · int32Optional

Capping ammount of items to be used in the report.

reportTypestring · enumOptional

The report sorting type

Possible values:

filterFieldstringOptional

Optional filter field name being queried at the page currently.

filterTermstringOptional

Optional filter field value being queried at the page currently.

Responses

post

POST /org/{orgUUID}/env/{envUUID}/bot/{botUUID}/messages/request_report HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
Content-Length: 203

{
  "startDate": "2025-04-27T11:43:05.684Z",
  "endDate": "2025-04-27T11:43:05.684Z",
  "startHour": 1,
  "endHour": 1,
  "channelUuids": "text",
  "sampleSize": 1,
  "reportType": "RANDOM",
  "filterField": "text",
  "filterTerm": "text"
}

No content

Dashboard

Dashboard

Auxiliary Methods

Data Analytics

Conversations

Messages

Reports

Auxiliary Methods

Data Analytics

Conversations

Messages

Reports

Acquires the dashboards' configurations and availability summary. Should be called on dashboard opening.

Acquires the configurations and rules to present in the request report prompts for conversations.

Acquires the configurations and rules to present in the request report prompts for conversations.

Fetches information regarding Conversations traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

Fetches information regarding messages traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

Fetches information regarding users traffic, regarding a given period of time. This information is used to build both conversation boxes in the dashboard.

Acquires the accuracy for analytics into this bot, considering the range of dates and specified channels.

Fetches data for a stacked Graph. In this instance, Top 10 used intents.

Searches and paginates through conversations started by our users, according to the current filters.

Acquires all messages executed within a specified conversation.

Requests the creation of a report in the Reports section, with the full content of a conversation.

Fetches data for a stacked Graph. In this instance, Top 10 accessed flows.

Searches and paginates through messages sent by our users, according to the current filters.

Searches and paginates through messages sent by our users, according to the current filters.

Requests the creation of a report in the Reports section, according to sent parameters.

Requests the creation of a report in the Reports section, according to sent parameters.