Welcome

User Guide documentation

This documentation is designed to help you navigate through our platform with ease and make the most out of all the features available.

Whether you are a new user looking to get started, or an experienced developer, or a conversational designer seeking to deepen your knowledge, you'll find valuable information tailored just for you.

So, let's dive in and explore all that Syntphony Conversational AI (Syntphony CAI) has to offer!

Build > Deploy > Analyze

Creating your first virtual agent is easy with Syntphony CAI Follow our step-by-step guide to bring your virtual assistant to life and where your end-users are. Integrate with popular messaging platforms, websites, and voice interfaces; and analyze its interactions to ensure the best performance.

GETTING STARTED

Step-by-step guide to creating your first agent

ANALYTICS

Gain insights into your agents' performance to continually improve user interactions.

API DOCS

Integrate with your custom services and channels

VOICE GATEWAY

How to easily build a virtual agent for voice channels

Popular Features

Harnessing the latest in generative AI, we make building your knowledge base faster and more intuitive, providing a seamless experience through a more dynamic and context-sensitive interactions with your virtual agents.

Our platform supports 30+ channels, including social media, business messaging, mobile apps, voice assistants and digital humans. Besides custom developed front-ends, speed the deployment and customization of your Webchat Plugin through our platform.

The Dialog Manager is the heart of Syntphony CAI, where you build the dialogues and access the repositories for cells, flows and documents, where you can train the virtual agent, and simulate the conversation to check how it's shaping up.

Help

How to reach out for more help and deepen your knowledge about Syntphony CAI:

SUPPORT

ACADEMY