User Guide
API DOCSVOICE GATEWAYHELPSECURITY
Current Version
Current Version
  • Welcome
  • What's New
  • 🚀GETTING STARTED
    • Login
    • Concepts and Glossary
    • Language Models
      • Syntphony NLP
      • Other NLP and LLM Connectors
      • FAQs
    • Build a Virtual Agent
      • Overview
      • From Scratch
      • By Importing
      • Pre-Built Templates
      • Training task
    • Testing
      • Automated Test
      • Advanced Request
      • Simulate Dialog
      • View Logs
    • Create and manage profiles
  • 💬BUILD DIALOGS
    • Flows
    • Dialog Cells
      • Intent
      • Entity
      • Answer
      • Input
      • Jump
      • End
      • Service
      • Rest Connector
      • Code
      • Rule
        • Variable answers using Code and Rule cells
        • Enable and disable flows using Rule Cells
    • Data Masking of Personal Identificable Information
    • Dynamic Content and Contexts
    • Voice Agent
    • Multilingual Agent (beta)
  • ✨GENERATIVE AI
    • AI features
    • Assist Answer (beta)
    • Examples Generator
    • Knowledge AI
    • Prompt cell
      • Prompt crafting
      • Practical examples
    • Rephrase Answer
    • Zero-Shot LLM
  • 🌐CHANNELS
    • Channels
      • WhatsApp (by Infobip)
      • Facebook Messenger
      • Microsoft Teams
      • Integrating Existing Channels
    • Webchat Plugin
  • ⚙️CONFIGURATIONS
    • Parameters
    • Advanced Resources
    • Other Options
      • Intent Navigator
  • 📊ANALYTICS & INSIGHTS
    • Dashboards
      • Overview
      • Funnel charts
      • User messages
      • Conversations
      • Reports
    • External Analytics Platforms
  • API DOCS
    • Overview
    • API Guidelines
      • Conversation API
      • Cloner API
      • EVG Connector
      • Management API
        • Admin API
          • Bot Admin
          • Environment
          • Organization
          • User
          • Notification
        • Instance API
          • Knowledge AI
          • Knowledge AI NLP
          • Answer
          • Automated Tests
          • Bot
          • Broker
          • Channel
          • Dashboard
          • Dialog Manager
          • Entity
          • Generative Service
          • Intent
          • Parameters
          • Tag
          • Technical Log
          • Training
          • Transactional Service
          • Rest Connector
          • Wait Input
          • Websnippet
      • Webhooks
    • Infrastructure Guidelines
      • Syntphony CAI server Installation guide
      • Maintenance Methods
      • Supported/verified third-party software
    • Data Structure
      • Admin Data Structure
      • Environment Data Structure
    • Voice Gateway
      • Genesys Cloud CX
Powered by GitBook
On this page

Was this helpful?

  1. CONFIGURATIONS

Advanced Resources

Unlock features to enhance your Virtual Agent performance

PreviousParametersNextOther Options

Last updated 8 months ago

Was this helpful?

Extensions are a way of expanding Syntphony CAI's capabilities. Find in this section advanced features to optimize your virtual agent's performance with each feature offering unique advantages.

These extra features that can be enabled/disabled anytime according to business objectives.

Enabling any of these features may result in additional costs at the time of billing, calculated for each new request.

Please note that only users can enable or disable new features.

Available Features

: Create answers, adjust tone or text length, and refine content effortlessly with a single click.

: Enrich your knowledge base and save time by creating context-relevant utterance examples automatically.

: Answer any question using semantic search from your knowledge base powered by the LLM technology.

: Take your conversations to the next level. Produce any content, suitable for various needs and scenarios.

: Infuse empathy and dynamism to your conversation. AI-driven rephrasing guarantees context-sensitive answers.

⚙️
Assist Answer
Examples Generator
Knowledge AI
Gen AI cell
Rephrase Answer
Admin