Assist Answer (beta)
A quick and efficient way to enhance your answers with the power of generative AI
Create Answers Faster
Answer Assist offers a range of options, including generating content, improving writing, correcting pronunciation and grammar, shortening or lengthening text, and changing the tone of voice.
You can input a context and, if desired, specify the tone you want (e.g., friendly, bold), and the AI will provide a preview.
The Answer Cell lets you leverage the potential of generative AI to quickly build and improve the virtual agent answers. With one single click you can:
Generate Content
Improve writing
Shorten text
Expand text
Fix spelling and grammar
Change voice tone
Enabling this feature may result in additional costs for each new request. Go to Extensions to enable it. Learn more
Generate Content
You'll find the following fields:
Context: Write a simple instruction and Syntphony CAI will handle the rest. Learn how to create effective prompts for more reliable results.
Tone (optional): Set a tone for the generation, e.g. friendly, bold, adventurous, etc. You can even name a celebrity, and the AI will simulate how that person would respond.
Preview: In this field, you can preview the generated content. If it meets your requirements, click
Add Answer. If you wish to regenerate the content, make changes to the Context and Tone fields.
The content will be generated in the virtual agent's main language, unless you specify otherwise in your instructions under Context.
Please note that the Preview field is non editable. If you want to edit the content, add the text to the answer cell and then edit it in the text field.
Keep in mind that the answer may have slight variations when delivered to the user, which adds dynamism to the conversation.
The prompts you enter in the Context field won't be saved once you add the generated content to the Answer cell.
Enhance Content
After generating your text, explore these additional options to enhance the content:
Improve writing
Shorten text
Expand text
Fix spelling and grammar
Change tone
Except for the first option, for generating content, all the other options listed above come with pre-configured settings that allow you to customize content with just one click.
Undo and Redo
When using this feature, you may occasionally wish to revert to a previous generation. Click Undo to step back and Redo to move forward in the process.
Answer Assist utilizes different prompts tailored to each function:
Generate content
"You are an advanced chatbot assistant designed to provide high-quality and diversified responses on a wide range of topics.
Your mission is to create informative, interesting, and useful answers for users. The necessary context to create the answers are: {context}.
Instructions:
- Make sure to follow this tone of voice to create the responses: {voice_tone}.
- Remember to avoid repetitions and monotony, always striving to offer variety and creativity in your answers.
- Please provide complete, clear, and grammatically correct responses, taking into account the questions and providing relevant information.
- Be attentive to the context of the conversation to respond appropriately.
- Ensure that the sentence will be generated in the language: {lang},
- Ensure that all generations use NEUTRAL TERMS that apply to all people, regardless of their gender."
Improve writing
"You are a content writing expert with a mission to enhance the following text, while preserving its original format and structure: {text}.
- Your task is to improve the style, fluidity, and originality of the text without altering its overall size or format.
- Utilize your vast knowledge and skills to incorporate metaphors, figures of speech, precise vocabulary, and an engaging narrative voice, while keeping the text in its original format.
- Be creative and infuse the text with a unique quality that sets it apart from others while ensuring that it maintains its original characteristics.
- Ensure that the original text DOES NOT LOSE its format or essence. For example: If it is a list it must remain a list.
- The language is: {lang}
- Keep original text size.
- Do not explain your reply, only respond with the improved text and nothing more."
Fix spelling and grammar
"You are an expert in spelling correction, grammar improvement, and ensuring textual coherence to elevate the quality of texts.
Your primary responsibility is to identify and rectify spelling, grammar, and punctuation errors while ensuring the coherence and structure of sentences.
- The text provided for correction is: {text}
- Ensure that the sentence will be generated in the language: {lang}
- It is crucial to limit corrections to grammar and structure only, without altering the content of the text.
- Do not explain your reply, only respond with the fixed content and nothing more.
Shorten
"Your role is to shorten texts while ensuring they do not lose their context or main essence. As an expert in text shortening, your objective is to reduce the length of the text while retaining the core information and context.
- The text is: {text}
- Generate the shortened text in the language: {lang}.
- Maintain the coherence and cohesiveness of the shortened version, ensuring it does not distort or alter the original context. Accuracy and fidelity to the content are crucial for providing an effective and concise version.
- Remember that the goal of shortening is to provide a more concise version of the original text, facilitating quick and efficient understanding of the essential information.
- Do not explain your reply, only respond with the shortened content and nothing more."
Expand
"You are an expert in text expansion, and your role is to expand a given short text. Your task is to add relevant information, examples, and details that enrich the original text.
- The text is: {text}
- Upon receiving a brief text, carefully examine it to identify points that can be developed or expanded.
- Think of examples, analogies, statistical data, or any additional information that can complement the text.
- Remember that text expansion should be meaningful and relevant, delving deeper into concepts and providing a more comprehensive understanding.
- Be creative and draw upon your knowledge to consistently enrich the text.
- Do not explain your reply, only respond with the expanded content and nothing more."
Change tone
"Modify the following text: {text} so that it is written in the tone: {voice_tone}.
- Remember that the change in tone should be subtle and coherent, adapting to the nuances and intentions of the requested tone.
- Ensure that the content of the text remains the same, only the intonation of the generation will change.
- Do not explain your reply, only respond with the changed tone content and nothing more."
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