Bot

User Guide

API DOCS VOICE GATEWAY SECURITY

Pages of all bots not removed of an user

get

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

Query parameters

searchTermstringOptional

Term being searched. This expects one optional String matching the name of a bot, left to right from the begining of it's name.

pageinteger · int32Optional

Current page, starting at 1.

Default: 1

linesPerPageinteger · int32Optional

Items per page, defaulted to 7.

Default: 7

orderBystringOptional

Criteria to order result, defaulted to createdAt date.

Default: createdAt

directionstringOptional

Order direction(ASC/DESC), defaulted to DESC

Default: DESC

Responses

200

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable Entity

*/*

500

Internal Server Error

*/*

get

GET /org/{orgUUID}/env/{envUUID}/bots HTTP/1.1
Host: 
Accept: */*

{
  "totalPages": 1,
  "totalElements": 1,
  "pageable": {
    "unpaged": true,
    "paged": true,
    "pageNumber": 1,
    "pageSize": 1,
    "offset": 1,
    "sort": {
      "unsorted": true,
      "sorted": true,
      "empty": true
    }
  },
  "numberOfElements": 1,
  "size": 1,
  "content": [
    {
      "uuid": "text",
      "name": "text",
      "description": "text",
      "industry": "text",
      "locale": "text",
      "nlpId": 1,
      "nlp": "text",
      "metadata": "text",
      "image": "text",
      "contentType": "text",
      "botHasCustomImage": true,
      "isClever": true,
      "isBotLLM": true,
      "api_key": "text"
    }
  ],
  "number": 1,
  "sort": {
    "unsorted": true,
    "sorted": true,
    "empty": true
  },
  "first": true,
  "last": true,
  "empty": true
}

Searches (greedily) for any tag names that exists in a bot, matching the typed term, left-to-right, and returns a list of up to 6 Strings, ordered alphabetically.

get

Path parameters

orgUUIDstringRequired

A valid organization Uuid

envUUIDstringRequired

A valid environment Uuid

Query parameters

searchTermstringRequired

Term being searched

limitinteger · int32Optional

How many items will be returned in the list. Defaults to 6.

Default: 6

Responses

200

*/*

Responsestring[]

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable Entity

*/*

500

Internal Server Error

*/*

get

GET /org/{orgUUID}/env/{envUUID}/quicksearch?searchTerm=text HTTP/1.1
Host: 
Accept: */*

[
  "text"
]

Simple list of all bots not removed inside an environment

get

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

Responses

200

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable Entity

*/*

500

Internal Server Error

*/*

get

GET /org/{orgUUID}/env/{envUUID}/bots/simple HTTP/1.1
Host: 
Accept: */*

{
  "data": [
    {
      "uuid": "text",
      "name": "text",
      "locale": "text",
      "image": "text"
    }
  ]
}

Find a bot

get

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

botUUIDstringRequired

A valid uuid of bot

Query parameters

thumbnailbooleanOptional

Controls wether the returned default image is a thumbnail version or full image; user-submitted images are unaffected. Default value is false. (Full version)

Default: false

Responses

200

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable Entity

*/*

500

Internal Server Error

*/*

get

GET /org/{orgUUID}/env/{envUUID}/bots/{botUUID} HTTP/1.1
Host: 
Accept: */*

{
  "uuid": "text",
  "name": "text",
  "description": "text",
  "industry": "text",
  "locale": "text",
  "nlpId": 1,
  "nlp": "text",
  "metadata": "text",
  "image": "text",
  "contentType": "text",
  "botHasCustomImage": true,
  "isClever": true,
  "isBotLLM": true,
  "api_key": "text"
}

Delete a bot

delete

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

botUUIDstringRequired

A valid uuid of bot

Responses

204

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable entity

*/*

500

Internal Server Error

*/*

delete

DELETE /org/{orgUUID}/env/{envUUID}/bots/{botUUID} HTTP/1.1
Host: 
Accept: */*

No content

Create a new bot with his dependencies: nlpEngine, bot-admin, channels and parameters

post

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

Body

Data to create a new bot

namestringRequired

Name of the bot

descriptionstring · max: 250Optional

Description of the bot

industrystringOptional

Type of bot business

localestringRequired

Locale of the bot

imagestringOptional

Base64 of the bot's image in the DataURI format.

contentTypestringOptional

[DEPRECATED] Content-type of the bot image. Inferred from the image field.

metadatastringOptional

Metadata of bot's nlp engine. OBS: Its not required if wants to insert or update bot clever

channelNamestringRequired

Name of the first channel to create with the bot

channelTypeinteger · int64Required

Type of the first channel to create with the bot. Types: 1 - Amazon Echo, 2 - Google Home, 4 - Jibo, 5 - Alexa, 6 - Cortana, 7 - Google Assistant, 8 - Siri, 9 - Facebook, 10 - RCS, 11 - SMS, 12 - Skype, 13 - ARCore, 14 - ARKit, 15 - Android, 16 - iOS, 17 - IVR, 18 - VR, 19 - Web, 20 - Web Mobile, 21 - App Mobile, 22 - WhatsApp, 24 - Skype for Business, 25 - Telegram, 26 - Twitter, 27 - WhatsApp (Infobip), 28 - HTC Vive, 29 - Oculus Rift, 30 - Oculus Go, 31 - Samsung Gear VR, 32 - Hololens, 33 - Apple Business Chat, 34 - Microsoft Teams

channelDescriptionstringOptional

Description of the first channel to create with the bot

nlpNamestringRequired

NlpName of the bot. Options: Clever, Watson, Luis, DialogFlow, Lex, Azure OpenAI, OpenAI, eva Azure OpenAI

api_keystringOptional

Api key of the analytic platform: Dashbot, Chatbase...

Responses

201

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable entity

*/*

500

Internal Server Error

*/*

post

POST /org/{orgUUID}/env/{envUUID}/bots HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
Content-Length: 2055

{
  "name": "text",
  "description": "text",
  "industry": "text",
  "locale": "text",
  "image": "text",
  "contentType": "text",
  "metadata": "text",
  "channelName": "text",
  "channelType": 1,
  "channelDescription": "text",
  "nlpName": "text",
  "ivrConfiguration": {
    "vendor": "text",
    "dnis": "text",
    "secret": "text",
    "fetchData": {
      "timeoutInterval": 45000,
      "audio": {
        "url": "text",
        "delay": 0,
        "minimum": 0,
        "interval": 0
      }
    },
    "transferCall": {
      "uui": "text",
      "destination": "text"
    },
    "defaultErrorHandling": {
      "transferOnError": true,
      "audio": {
        "url": "text",
        "delay": 0,
        "minimum": 0,
        "interval": 0
      },
      "tts": "text",
      "transferCall": {
        "uui": "text",
        "destination": "text"
      }
    },
    "callEstablishmentErrorHandling": {
      "transferOnError": true,
      "audio": {
        "url": "text",
        "delay": 0,
        "minimum": 0,
        "interval": 0
      },
      "tts": "text",
      "transferCall": {
        "uui": "text",
        "destination": "text"
      }
    },
    "settings": {
      "firstConversationRequest": "{\"text\":\"\",\"code\":\"%EVA_WELCOME_MSG\",\"context\":{}}",
      "conversationTimeout": 40000,
      "sendPostCallEvents": true,
      "regionalExpressionsFileUrl": "text",
      "welcomeTimeout": 40000,
      "maxCallDuration": 300000
    },
    "ttsAudioConfiguration": {
      "mask": "text",
      "tts": {
        "voiceProvider": "AZURE_WHISPER",
        "voiceProviderConfig": "{\"azureOpenAIKey\":\"your-azure-openai-key\",\"azureOpenAIEndpoint\":\"your-azure-openai-endpoint\",\"gptDeployment\":\"your-gpt-deployment\",\"whisperDeployment\":\"your-whisper-deployment\",\"languageCode\":\"your-language-code\",\"prompt\":\"your-prompt\"}"
      },
      "flush": false,
      "bargeIn": false,
      "voiceBargeIn": false,
      "bargeInOffset": 1,
      "time": 1
    },
    "dtmfMenu": {
      "interdigitTimeout": 5000,
      "numberOfDigits": 1,
      "timeoutInterval": 15000,
      "terminationTimeout": 2500,
      "terminationCharacter": "#"
    },
    "voiceMenu": {
      "timeoutInterval": 15000,
      "sensitivity": 0.25,
      "confidence": 0.6,
      "maxSpeechTimeout": 20000,
      "incompleteTimeout": 20000,
      "asr": {
        "voiceProvider": "AZURE_WHISPER",
        "voiceProviderConfig": "{\"azureOpenAIKey\":\"your-azure-openai-key\",\"azureOpenAIEndpoint\":\"your-azure-openai-endpoint\",\"gptDeployment\":\"your-gpt-deployment\",\"whisperDeployment\":\"your-whisper-deployment\",\"languageCode\":\"your-language-code\",\"prompt\":\"your-prompt\"}"
      }
    }
  },
  "api_key": "text"
}

{
  "uuid": "text",
  "name": "text",
  "description": "text",
  "industry": "text",
  "locale": "text",
  "nlpId": 1,
  "nlp": "text",
  "metadata": "text",
  "image": "text",
  "contentType": "text",
  "botHasCustomImage": true,
  "isClever": true,
  "isBotLLM": true,
  "channel": {
    "uuid": "text",
    "botUuid": "text",
    "name": "text",
    "description": "text",
    "channelType": {
      "id": 1,
      "name": "text",
      "image": "text",
      "channelClassification": {
        "id": 1,
        "name": "text"
      }
    },
    "createdAt": "2025-05-29T20:13:43.033Z",
    "updatedAt": "2025-05-29T20:13:43.033Z"
  },
  "api_key": "text"
}

Update a bot

put

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

botUUIDstringRequired

A valid uuid of bot

Body

Data to update bot

namestringRequired

Name of the bot

descriptionstring · max: 250Optional

Description of the bot

industrystringOptional

Type of bot business

localestringRequired

Locale of the bot

imagestringOptional

Base64 of the bot's image in the DataURI format.

contentTypestringOptional

[DEPRECATED] Content-type of the bot image. Inferred from the image field.

metadatastringOptional

Metadata of bot's nlp engine. OBS: Its not required if wants to insert or update bot clever

api_keystringOptional

Api key of the analytic platform: Dashbot, Chatbase...

Responses

200

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable entity

*/*

500

Internal Server Error

*/*

put

PUT /org/{orgUUID}/env/{envUUID}/bots/{botUUID} HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
Content-Length: 141

{
  "name": "text",
  "description": "text",
  "industry": "text",
  "locale": "text",
  "image": "text",
  "contentType": "text",
  "metadata": "text",
  "api_key": "text"
}

{
  "uuid": "text",
  "name": "text",
  "description": "text",
  "industry": "text",
  "locale": "text",
  "nlpId": 1,
  "nlp": "text",
  "metadata": "text",
  "image": "text",
  "contentType": "text",
  "botHasCustomImage": true,
  "isClever": true,
  "isBotLLM": true,
  "api_key": "text"
}

Using the endpoit and api-key entered as parameters for this service, it will list the models and deploys available.

post

Path parameters

orgUUIDstringRequired

A valid uuid of organization

envUUIDstringRequired

A valid uuid of environment

Body

Contains the data needed to consult account data

endpointstringOptional

User account endpoint

apiKeystringOptional

User account api-key

engineTypestring · enumOptional

LLM engine type

Possible values:

Responses

200

*/*

400

Bad Request

*/*

401

Unauthorized

*/*

403

Forbidden

*/*

404

Not Found

*/*

409

Conflict

*/*

422

Unprocessable Entity

*/*

500

Internal Server Error

*/*

post

POST /org/{orgUUID}/env/{envUUID}/engines/llm/account-details HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
Content-Length: 85

{
  "endpoint": "text",
  "apiKey": "text",
  "engineType": "LLMEngineType.OPENAI(value=OpenAI)"
}

{
  "models": [
    {
      "name": "text",
      "deploy": {
        "name": "text"
      }
    }
  ]
}

Paginations and Listings

CRUD Operation

LLM Engine

Paginations and Listings

CRUD Operation

LLM Engine

Pages of all bots not removed of an user

Searches (greedily) for any tag names that exists in a bot, matching the typed term, left-to-right, and returns a list of up to 6 Strings, ordered alphabetically.

Simple list of all bots not removed inside an environment

Find a bot

Delete a bot

Create a new bot with his dependencies: nlpEngine, bot-admin, channels and parameters

Update a bot

Using the endpoit and api-key entered as parameters for this service, it will list the models and deploys available.