User Guide
API DOCSVOICE GATEWAYHELPSECURITY
Current Version
Current Version
  • Welcome
  • What's New
  • 🚀GETTING STARTED
    • Login
    • Concepts and Glossary
    • Language Models
      • Syntphony NLP
      • Other NLP and LLM Connectors
      • FAQs
    • Build a Virtual Agent
      • Overview
      • From Scratch
      • By Importing
      • Pre-Built Templates
      • Training task
    • Testing
      • Automated Test
      • Advanced Request
      • Simulate Dialog
      • View Logs
    • Create and manage profiles
  • 💬BUILD DIALOGS
    • Flows
    • Dialog Cells
      • Intent
      • Entity
      • Answer
      • Input
      • Jump
      • End
      • Service
      • Rest Connector
      • Code
      • Rule
        • Variable answers using Code and Rule cells
        • Enable and disable flows using Rule Cells
    • Data Masking of Personal Identificable Information
    • Dynamic Content and Contexts
    • Voice Agent
    • Multilingual Agent (beta)
  • ✨GENERATIVE AI
    • AI features
    • Assist Answer (beta)
    • Examples Generator
    • Knowledge AI
    • Prompt cell
      • Prompt crafting
      • Practical examples
    • Rephrase Answer
    • Zero-Shot LLM
  • 🌐CHANNELS
    • Channels
      • WhatsApp (by Infobip)
      • Facebook Messenger
      • Microsoft Teams
      • Integrating Existing Channels
    • Webchat Plugin
  • ⚙️CONFIGURATIONS
    • Parameters
    • Advanced Resources
    • Other Options
      • Intent Navigator
  • 📊ANALYTICS & INSIGHTS
    • Dashboards
      • Overview
      • Funnel charts
      • User messages
      • Conversations
      • Reports
    • External Analytics Platforms
  • API DOCS
    • Overview
    • API Guidelines
      • Conversation API
      • Cloner API
      • EVG Connector
      • Management API
        • Admin API
          • Bot Admin
          • Environment
          • Organization
          • User
          • Notification
        • Instance API
          • Knowledge AI
          • Knowledge AI NLP
          • Answer
          • Automated Tests
          • Bot
          • Broker
          • Channel
          • Dashboard
          • Dialog Manager
          • Entity
          • Generative Service
          • Intent
          • Parameters
          • Tag
          • Technical Log
          • Training
          • Transactional Service
          • Rest Connector
          • Wait Input
          • Websnippet
      • Webhooks
    • Infrastructure Guidelines
      • Syntphony CAI server Installation guide
      • Maintenance Methods
      • Supported/verified third-party software
    • Data Structure
      • Admin Data Structure
      • Environment Data Structure
    • Voice Gateway
      • Genesys Cloud CX
Powered by GitBook
On this page

Was this helpful?

  1. GETTING STARTED
  2. Build a Virtual Agent

Pre-Built Templates

With Syntphony CAI you can use ready-to-use bot templates and adjust the virtual agent's messages to your needs

PreviousBy ImportingNextTraining task

Last updated 11 months ago

Was this helpful?

Agent Template is a collection of flows provided by Syntphony CAI that can be used to establish a base for building conversations. It's also a great guide to better understand how Syntphony CAI works in practice and inspire you to create flows in Syntphony CAI with the best practices of the market.

Currently available in English, Spanish, and Portuguese:

  • Banking: 38 ready-made flows and 10 use cases for financial services.

  • Foundation: 14 flows common to many industries and sectors.

  • Healthcare: 18 flows focused on Healthcare services.

  • Ticketing: 21 flows focused on Ticketing service (help desk).

  • Telecom: featuring 25 flows for Telecom services.

  • Commerce: 18 flows focused on e-commerce services.

  • Airlines: 18 flows focused on travel services.

🚀
Access the complete guide