View Logs
Last updated
Last updated
The Logs feature offers real-time insights into each input and output message within the dialog simulator, providing essential information that simplifies the debugging process and accelerates troubleshooting.
The Logs can be accessed through the dialog simulator by clicking on the Open log (pin icon).
Error Tracking and Identification
Displays a field detailing the error that occurred with that functionality, such as error type and precise timestamp (in milliseconds).
Detailed Information on Services
Internal Services: Logs include information on internal components (e.g., NLP calls, masking, Knowledge AI), covering intent scores, error codes, and answers.
Exporting and Downloading
Logs can be downloaded in JSON format for documentation, further analysis, or archiving.
Entry Structure
Each entry is displayed as a single line for easy scanning, with comprehensive tracking of interactions, particularly for cells that call external services.
Filtering
Logs can be pinned to specific conversation points, allowing users to filter by message and trace errors to their origin within the dialog flow. You can filter logs based on date/time and type (info or error), ensuring an easier way to navigate.
The NLP option only appears when the agent is integrated with a NLP. If your agent is integrated with a LLM, Zero-Shot will appear instead.
If you need a more in-depth insights into your analysis, try executing an Advanced Request task to assess your agent’s performance.
External Services: Logs show timestamps, error messages, error codes, service type, response, and metadata for all external service calls (e.g., , , , , , ). Gen AI services include prompt details, language model, tokens used, and temperature settings.
