Build your first bot in just a few minutes
Watch the video below and follow this step-by-step guide. You'll find out how easy and simple it is to create a bot with eva!

A step-by-step guide to build your first bot

1) Set up an account

The first thing to do is to set up an account. After the sign-up process, insert your email and password to log in.

2) Start

Then, you'll see a new screen where you can create and manage your bots. Click on the button "Create bot" to start.

3) Name your bot

From there, you'll be redirected to the screen "Create new bot". Choose a name for your bot on the field "Name". You can also upload an image to make your desktop more visually appealing (but it's not mandatory, you can do that anytime).

4) Select the NLP and language

Now, you will select a NLP of your choice and the language of your bot.

5) Select a channel

Channel is the connection between communication applications and the bot. In other words, it'll be the platform where the interaction with the user will take place (Whatsapp, Web, Facebook, etc.). eva allows you to connect with 32 different options! Now choose your main channel. You can add more channels anytime.

6) Name your channel

The screen "Name your channel" shows up right after you have chosen your channel. Name it and then click on "Save".
Tip: In a business plan, sometimes the bot needs to run on the same channel, but on different sites. For example, a bot that runs in more than two Internet portals, or more than two Facebook pages, etc... In this case, avoid giving it the same name as the channel. We suggest you to use a name linked to the project and its description

7) Create dialogs

After you click on the "Create Flow" button you'll be invited to create dialogs. You can choose between Welcome, Not Expected, User Journey and Jump flows (learn more about these journeys clicking here).
Tip: If this is your first time using eva, you may find it easier to start with Welcome. It's good to point out this is not a mandatory flow and will depend on the project strategy

8) Welcome

If you have started with Welcome, you'll see a tab on the right corner. Type Welcome on the field "Name", register the tag Welcome and click on the "Save and View Flow" button.

9) Add cell

On the left side, you'll see the plus icon + to "Add Cell", as seen on the screen below, and then click on the "Welcome" button.

10) Write a message (and add a menu if you want)

A tab on the right corner where you can write your message will appear.
If you use the "Option" field, you can add a menu on your bot. Depending on the channel of your choice, it may come in the form of text (such as WhatsApp) or buttons (such as web and Facebook).
On the "Value" field, you can register an Intent example, a Synonym Entity value or an expression predicted by a pattern entity. And then, press enter to register your buttons. After writing your text and your possible buttons, just click "Save".
Tip: You can use emojis in eva
To do that, copy and paste emojis from Get Emojiโ€‹

11) User Journey

Now, it's time to improve your flow. To do that, go back to the Flow tab, and click on "Create Flow" button. When you select "User Journey", the tab "Create user journey flow" opens on the right. Name your flow (Remember: use _ or - instead of spaces).

12) Create intents

After that, you will be redirect to the Workspace's canvas. Press the + button to see the table "You can create an intent or choose one from the list". Click "New" and then, a Create Intent tab will appear on the right side.

13) Name your intent

Name your Intent. Never use spaces! Instead, you must use _ or - to connect 2 (two) words. For example, Check_Balance.
In the "Add example / Utterance" lines, you should register phrases that your user would use to express an Intent. For example, in the Check Balance, it could be expressions such as "Check Balance", "I need to know how much I have in my account", "I'd like to know my balance", etc. Just press enter to register an Utterance.
Tip: By registering the utterances, it is also worth predicting possible typos or grammatical mistakes of the user

14) Next cell

After click on the "Save" button, you will be redirect again to the Workspace. By hovering the mouse on top of the newly created cell, you will see 3 (three) icons: a + (to create), a pen (to edit) and a trash (to delete).
By clickin on the + icon you'll see a pop up with the question "Which is the next cell?" It could be Entities, Answers or using more advanced ones, as Jump, Services, Input, Rule and Code.
Tip: If this is your first time in eva, it would be easier if you predict an Answer cell to dialog with the newly registered Intent

15) Name your answer

A second pop up will emerge saying that "You can create an answer or choose one from the list". Click on the button "New" and you will see a tab on the right side. Name your Answer and click "Next".

16) Write your answer

Write your answer and click "Save". As explained above, you can add buttons in the answer cells (if you don't remember how to do this, see Step 10).
Tip: It's a good practice to use the exact same name for Intents and Answers

17) Continue your flow

You can continue your flow, adding cells such as Intents, Entities, Answers or using more advanced ones, as Jump, Services, Input, Rule and Code.
Basic cells: Intents, Entities and Answers
Advanced cells: Jump, Service, Input, Rule and Code

18) Training

On the Training tab, click on the "Train" button and try it out on eva's icon (in the bottom right corner of the page).
Very Important: If you are using Clever (everis proprietary Natural Language Processing, NLP, engine), you must register at least 5 (five) Intents, each one with at least 5 (five) examples/utterances to start your bot

19) Test your bot

Finally, it's always a good practice to test your bot from time to time. Just click the eva icon in the bottom right corner of the page. And then, you'll get to your bot simulator.
Click on the eva figure
And then, you'll get to the bot simulator
Last modified 5d ago