Language Models

Natural Language Processing (NLP) is a subset of linguistics, computer science and artificial intelligence, concerned with interactions between computers and humans. This technology helps the computer to process human language and “understand” contextual nuances in text or voice and thus respond to users' demands.

Syntphony CAI has its own cognitive engine technology: the Syntphony NLP, a NTT DATA proprietary Natural Language Processing engine, that comes integrated as default. You can also use different cognitive engines.

Syntphony CAI allows you to integrate to LLMs connectors, a powerful AI systems trained on vast amounts of data and able to understand and generate human-like language.

Learn in this chapter how to get the best out of its capabilities and how to integrate your agent to NLP and/or LLM.